👁 User Research

Closet Organizer User Research, Marketing Brief, Visual Identity & App Onboarding UI

An entrepreneurial exploration into app-assisted closet organization which involved interviews, product brainstorming and visual design.

User Research on Phone Unlock Behavior & Motivations

I co-designed and guided an original research inquiry into the emotions that influence phone unlocking, a key behavior and business driver.

Digital “Tool Belt” (iPad App) for front-line Banking Customer Services Reps

An intuitive, future-ready iPad app platform that is still used by Capital One frontline associates today.

B2C Self-Service Car Maintenance Planner: Web App Responsive Redesign

Redesigned an existing web app to be responsive based on a scalable framework. >30% of myCARFAX.com users and climbing were using the site o

Investment Advisors' Client Onboarding UX Research + iPad App

Executive Summary Project consisted of service & workflow innovation for investment advisors. Client (large financial institution) sought...

Portfolio: Blog2